About Us

Meet Frank’s Mr. Plumber

Trusted by Buffalo families for over 40 years, Frank’s Mr. Plumber is the name homeowners call when they want the job done right—the first time. Since our founding in 1985, we’ve proudly served Erie, Niagara, Orleans, Wyoming, Genesee, and parts of Cattaraugus counties—including Tonawanda, Kenmore, Buffalo, Amherst, Batavia, and surrounding communities. As a family-owned company rooted in Western New York, we’re proud to deliver fast, reliable plumbing solutions with a neighborly touch.

A Legacy of Plumbing Excellence

What began as a small, one-man landscaping company has since evolved into one of Western New York’s most trusted plumbing service providers. Today, we’re a thriving operation with over 60 dedicated employees, offering expert plumbing services tailored to meet the needs of our community. We also offer convenient membership plans and financing options to provide value and flexibility for our customers.

Our commitment to quality and integrity has earned us an A+ rating from the Better Business Bureau and recognition as members of the Home Improvement Council of WNY. We’re honored to be a trusted name in homes and neighborhoods across the region—and we’re just getting started.

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Have any questions?
Give us a call today

716-780-2958

Why Choose Frank’s Mr. Plumber?

We don’t just fix plumbing issues—we solve problems and make life easier for homeowners across Buffalo and the surrounding areas. Whether it’s a clogged drain, a leaky pipe, or a full system installation, our team approaches every job with the same level of care and commitment to quality.

We show up on time, treat your home with respect, and provide clear communication every step of the way. Our goal isn’t just to get the job done—it’s to make sure it’s done right, with results that last. That’s why so many of our customers not only trust us with their homes once, but continue to call on Frank’s Mr. Plumber for years to come.

Hear From Our Happy Customers

In honor of Women's History Month Frank's put on an evening plumbing class for women which I attended with a friend. Abby, Mike and Frank were incredibly welcoming and generous with their time for this free event. Mike and Frank traded off during the presentation and their passion for their work was obvious. They let us ask as many questions as we wanted and provided thorough explanations of common household plumbing issues. Always make sure your sump pump is plugged in before you call a professional!

I especially appreciated that they were very clear that they would not be making any sales during or after the class. If you want to set up an appointment you have to call the next day. There was no pressure to buy anything, it was truly just a free service to better the community and that is hard to find these days.

- Katie Z

Verified Yelp Review

"The whole team was so very helpful and made me feel comfortable..."

Was visiting family and a drain clogged up. I had to leave next day out of state and Franks plumbing (Kyle) came by. Kyle was so friendly, went above and beyond. Have had plumbers play tricks before and not with Frank's. Will be using them for life. The whole team was so very helpful and made me feel comfortable that I could trust them to work with my family member who was at the house.

C Roz

"They were excellent and I will never go with any other company!"

Al and Dante were amazing! Very polite and professional. Al explained everything to both me and my husband so we could actually understand what is going on. Al said the sump pump looks good other than the roots that are growing inside. He told us exactly how to fix that problem. He was able to get the hot water tank lit again, but did honestly say it will most likely need to be replaced. Thank you for your great service!

Marisa Valentine

"Both of these gentlemen had pure compassion for me as a customer."

I wanted to share my gratitude to Mike Russo (manager) for taking a lot of effort to keep me happy and take care of my sump pump issue quickly and for sending out one of his best techs (Seth) who was fantastic! Both of these gentlemen had pure compassion for me as a customer. A lot of places just want to fix it, get paid and leave. People who take the time to listen to the customer and talk/explain/etc. are what matters to us homeowners.

Cher Standart

"Pricing is fair and we are extremely confident with Mr. Plumber."

Brian was very knowledgeable and offered us many options to consider. He spent time with us to explain everything in detail for each option. Pricing is fair and we are extremely confident with Mr. Plumber.

Debrah Mineo

"...Diligent in explaining and showing what was going on...."

Tanis was prompt, professional, courteous, and solved our problem well. He was particularly diligent in explaining and showing what was going on and left the work area super clean. Great work!

Lars Peterson

"So beyond thankful for Mike, Abby, and Frank for their hospitality today during their class!"

I cannot begin to describe the amount of information they provided to us all... and the truly best part…the community they are building. I truly cannot wait to go to more classes in the future. Because of this class I know without a doubt who I will be calling for any plumbing needs moving forward. Thank you, Mike, Abby, and Frank!”

Cassandra Dunner

Benefits of Working with Frank’s Mr. Plumber

Decades of Experience

With over 40 years in the business, our technicians have seen it all—and fixed it all. You can trust us to handle any plumbing challenge with confidence and skill.

Fast, Friendly Service

We respect your time and your home. Our plumbers arrive on schedule, work efficiently, and always treat your space like their own.

Honest Pricing, No Surprises

We offer upfront pricing so you’re never left guessing. No hidden fees, no pushy upsells—just fair, transparent service.

Our Easy 3-Step Process

Step 1

Schedule Your Appointment

Call us or book online—we make it easy to find a time that works for you.

Step 2

Professional Diagnosis

Our expert team will identify the issue, walk you through the solution, and give you a clear, upfront estimate.

Step 3

Get the Job Done Right

We’ll complete the work efficiently and cleanly, leaving you with peace of mind and plumbing that works perfectly.

Learn More About Our Services

From leaky faucets to major sewer line replacements, we do it all. Whether you’re dealing with a minor annoyance or a plumbing emergency, our skilled technicians are ready to step in with expert solutions. Explore our full range of plumbing, drain, water heater, and sump pump services to see how we can help keep your home running smoothly and stress-free.

Recognized for Excellence

General Plumbing FAQs

What plumbing services do you offer?

We handle everything from pipe repairs and installations to drain cleaning, sewer services, and water heater work. No job is too big or too small!
Are your plumbers licensed and insured?

Yes! All of our technicians are fully licensed, insured, and background-checked for your peace of mind.
Do you offer emergency plumbing services?

Absolutely. We’re available until 10 pm on week nights for plumbing emergencies throughout the Buffalo area.
How much do your services cost?

We provide honest, upfront pricing based on the job—no surprise charges, ever.

Ready to Get Started?

Plumbing problems don’t wait—neither should you. Whether you need a repair, replacement, or expert advice, Frank’s Mr. Plumber is here to help.

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Financing Options Available

We believe quality plumbing should be affordable. Ask us about flexible financing options to help cover the cost of your next repair or upgrade.

TALK TO OUR TEAM