Testimonials for Frank's Mr. Plumber

I was impressed with all levels of phone service. Darren was very professional and pleasant and thoroughly explained all steps. He was great at answering all questions I had. He even anticipated questions and answered them before I could ask. He rates 4 out of 4 stars!

Mary Ellen K. of Tonawanda , NY

I have used your company at our old home so I called you in to replace my sump pump and base pump. Marc was fantastic. He was very professional and knowledgeable. I will request that he does any plumbing work that our home needs in the future.

Tim B. of Tonawanda, NY

Found you in the phone book and you came out the same day. I was very impressed how nice the whole staff was on the phone and how fast they came out. Thank you so much. I already have anew project for you.

Kathy F. of Tonawanda, NY

To Frank - Owner of Mr. Plumber and all of service workers, We wish to thank you for the prompt help we received, for the many calls needing someone to come out to our home. Everyone was very patient and explained all of the questions I had asked. Your company will always be highly recommended from us. We appreciate how the problem was solved. Thank you so much, John and MaryAnn

John and MaryAnn C. of Tonawanda, NY

I have never ever been told anything bad about your company. My neighbor Lou, who works at Mr. Plumber, recommended you as well. I want to thank the gentlemen working for you company, Mark and Darren are very nice people and were a pleasure to have in my home - and, like Lou, are always ready to help a neighbor.

Ann K. of Tonawanda, NY

Dear Mr. Plumber, I am writing to you today to thank you for your time and effort in taking care of my concerns with the work that was done at my house. As you know, it was an extremely stressful circumstance for us. I do want to convey to you my appreciation for Scott's consideration and keeping my best interest in mind. His customer service is something you do not see every day. I did receive my refund and am glad something could be worked out. So far, so good on keeping water running without another frozen pipe situation! Again, I want to thank the people I spoke to about my bill; Tom, Pat, and to Scott, the plumber, who did the work. In the Spring, I do have plans to get the crawl space and pipes insulated! This winter needs to end!!! Beth

Beth B. of Tonawanda , NY

I had a new furnace and A/C system installed. You guys did an awesome job; awesome service and follow-up, and competitive price. I'm recommending to all my friends!

Dave H. of Tonawanda, NY

You fixed all my bathroom fixtures and dripping faucet. Marc was very thorough and professional. He answered all my questions.

Rosalind A. of Tonawanda, NY

I felt indebted to this other plumber for 23 years, but he never answered my calls. Therefore, it was my chance to change without feeling bad. Frank is extremely wonderful. Twenty some years ago when he came to my office and needed a little help, I did. After, he sent a plant to my office as a "Thank you". I will never forget that. His kindness was overwhelming. God bless you and your family Frank. I have watched you grow over the past years and I am so happy for you.

Marilyn K. of Tonawanda, NY

I had a furnace installed and I'm very satisfied with your services. I used Mr. Plumber before because of your professional technicians.

Laura T. of Tonawanda, NY