Testimonials for Frank's Mr. Plumber

Just wanted to thank you again for the great Customer Service with Frank’s. As you know, we’ve been a customer for many years and rely on you for maintenance work and the occasional emergency. We wouldn’t think of calling anyone else! Please let Frank know that the reason we keep calling is because we know the work will get done quickly, professionally and at a reasonable cost. We think very highly of Mark Smith and would ask for him by name next time we need you (hopefully not soon!). Thanks again…it’s rare to find a company who cares about the customer as much as Frank’s!

Diane of East Amherst, NY

Marc was our service tech and he was not only friendly and courteous, but highly efficient and knowledgeable. A total professional!

Richard H. of East Amherst, NY

You had an up-front explanation of the work that was necessary to complete the job. Steven was a very professional, knowledgeable, and a pleasant young man. He did an excellent job.

John G. of East Amherst, NY

You installed a new boiler system. Donny was absolutely outstanding!

Mark E. of E. Amherst, NY

Marc was fantastic when he unclogged our Kitchen sink. He answered many of our questions and was extremely courteous and helpful!

Kathy and Randy G. of East Amherst, NY

I made an urgent midnight call for a major leak I was having. You are VERY professional and helpful people. Your staff is honest about what they can do and what they can't, and are willing to educate me. They are also courteous, etc. TOP MARKS!

Toby L. of East Amherst, NY

I have used you in the past but also refer to your website for information. I hired you this time to replace my sump pump and you gave me an estimate to replace water heater for future. Everyone in the office is professional and your crew has great knowledge and professionalism as well. I will definitely hire you again. I had no concerns at all. Totally satisfied. We appreciate advise on alternative approaches to problems. Thanks.

Regina L. of East Amherst, NY

Hi, I've had basement repair done by Frank's Basement Systems in the past. Frank's Mr. Plumber came to evaluate my Navien tankless water heater and had the air filter cleaned and reinstalled. Tim did a fabulous job troubleshooting and helpting to solve my problem. He is welcome anytime! Thank you!

Kerry C. of E. Amherst, NY

Replaced old laundry drain pump. Kept appointment time. Professional reps. Job well done. Very satisified. Mike C and Ed P. were pleasant and informative. They deserve a good bonus or pay raise :)

Joan B. of Clarence, NY

Hi, you installed trey pumps for my laundry and basement. I hired you because we had good and polite service once before. You came recommended by my son. He was happy with your plumber and I was very pleased with him as well.

Sue T. of Clarence Center, NY